Online Casino Rules

In order to enjoy the best online casino games responsibly. One of the key tenets of responsible online casino gaming is simply to know the rules! At Casino Cool Cat, we work to ensure complete transparency with regards to our casino games online, our bonus terms and our game rules. According to our philosophy, free online casino gaming should be clear and the fine print that comes along with each offer should be made clear and concise. That's what this page is about. Below you'll find all the rules associated with playing at our casino and receive bonuses. As always, if you would like to receive added clarification on any of the above, please contact our support staff.

GENERAL CASINO RULES

Win at Cool Cat with Simple Online Casino Games Rules and Winning Strategies

• You hereby acknowledge that you have completely read and comprehend the Terms and Conditions and agree to abide by them. Unless allowed by prior agreement by the casino management, only one active account is permitted per player, per family, per computer, per address and per credit card. Prizes shall be given to players having ONE account. In case the player is found to have more than one account, all winnings shall stand null and void, and the accounts closed.
  
  
• Craps, Roulette, Baccarat, Caribbean 21, Pontoon 21, War and SicBo are games that don’t license against staking terms of any promotion. If these games are played, rewards will be annulled and the deposit will be given back.
  
  
• Our casino rules do not allow for bonuses of particular games to be utilized in any other game, not even after having fulfilled the wagering requirements. All winnings stand cancelled, in case money is used on a dissimilar game.
  
  
• There are times when a promotion or a free bonus is open to be used on different games. In these situations, the topmost wagering requirement (based on the games that were used) will be applied for payout purposes.
  
  
• Customers from Denmark, Australia, Israel, Austria, Poland, China and Finland are welcome. While they can play online casino, our rules do not allow players from these countries to receive any bonuses. Although these customers can signup, Cool Cat Casino will not be held responsible for redemption of bonuses. Prizes made from deposits with a bonus shall be cancelled and deposit returned. Keep checking this list regularly for further modifications.
  
  
• Bonuses cannot be used together, unless mentioned otherwise. All bonuses are to be used separately.
  
  
• Players who have deposited with a credit card can appeal for a cash-out only after they furnish an authorization form with the signed transaction sheet on file.
  
  
• The management reserves the right to cancel at payout approval level, any amount that overshoots the maximum cash-out of a promotion.
  
  
• Players cannot ask for a bonus or use a coupon while having a pending withdrawal or balance. Winnings made like this shall be forfeited, and your last deposit will be returned.
  
  
• Winnings made from a promotional bonus that is not designated to you will be cancelled, and the original deposit will be returned.
  
  
• In case your account has a balance amount over $0, request a payout before making new deposits. Cool Cat Casino shall return the deposit and cancel all winnings, if the account has a positive balance.
  
  
• One of the most important casino tips to remember, accumulation of slot bonus points off of all kinds of casino promotional money/comps with the idea of hitting the previously acquired win with a deposit with no bonus or a no maximum cash-out bonus is absolutely barred. These include the Frozen Assets Snowflake Bonus and the Diamond Mine Deluxe Bonus. These prizes will become null and void, and their deposit returned.
  
  
• Those players who cashed out below 75% of their total deposits are entitled to use bonuses over 30% and fully cashable bonuses.
  
  
• The coupon code for a specific bonus must be redeemed before making a deposit, incase you wish to avail the benefits of that bonus. If you are unaware of how coupon codes work, feel free to seek assistance from our support team. We’ll credit your bonus before you start playing with your deposit money. Unless otherwise stated, no bonuses can be given on past deposits.

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CASH BACK / INSURANCE BONUS

• For all allowed games, a playthrough of 25 times remains a benchmark for insurance/cashback bonuses.
  
  
• Baccarat, Roulette, Craps, Caribbean 21, SicBo, War or Pontoon 21 will not count toward wagering requirements.
  
  
• This bonus can be activated only if the player's account balance is clear and there are no pending withdrawals to process.
  
  
• The Insurance / Cashback bonus maximum payout is the figure of the insurance itself.
  
  
• To avoid making it null and void, insurance bonuses should be claimed before the deposit is made.
  
  
• If a bonus promotion offers insurance, it must be used prior to making another deposit. You use an insurance if you have made a subsequent deposit without using said insurance.
  
  
• Unless otherwise stated insurance bonuses may not be accumulated.

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WAGERING REQUIREMENTS

Promotions Wagering Requirements
Please note: Craps, Baccarat, Roulette and Pontoon21 are not covered under any bonus or promotion. To know more about bonuses for these games, kindly contact our support team.

First Time Users

Rules for Signup Bonus

• All staking requirements are 25 times the bonus and deposit received. Those bonuses where the majority of wagers are played on Blackjack (game family) need a minimum of 40 times the wagering requirement.
  
  
• Bonuses are made to provide a means of entertainment to recreational players, and cannot be cashed out. A 100% or more bonus is NON CASHABLE and have an utmost payout of 10 times the amount of deposit unless mentioned otherwise. Any special agreement will be attested by e-mail.
  
  
• In case your account has a balance amount over $0, always request a payout before making new deposit. Cool Cat Casino shall return the deposit and cancel all winnings, if the account has a positive balance.

Returning Customers

Rules for Redeposit Bonuses:

• For all Table Games, Specialty Games & Video Poker (including Multi-Hand): Playthrough for all game bonuses, unless otherwise stated, will always be 30 times the deposit and bonus amount. However, if you play BJ or any BJ family game, the playthrough can go from 40X to 60X depending on the offer (please contact support to find out the playthrough required for BJ before you redeem any offer)
  
  
• All Table Games, Specialty Games & Video Poker including Multi-Hand have a playthrough of 30 times the deposit and bonus amount. Depending on the offer, the playthrough can rise from 40X to 60X if you play BJ or any BJ family game. To redeem any offer, get in touch with our support staff to know more about the playthrough required for BJ.
  

Slots, Keno & Bingo Bonus
Playthrough for all Slots and Keno bonuses, unless otherwise stated, will always be 20 times the deposit and bonus amount.

	Cashable Bonus	Maximum Withdrawal
49% or less	Cashable	No max cash out
50% to 99%	Non cashable	No max cash out
100% & up	Non cashable	10X deposit amount

For all Table Games, Specialty Games & Video Poker (including Multi-Hand)
Playthrough for all game bonuses, unless otherwise stated, will always be 30 times the deposit and bonus amount. However, if you play BJ or any BJ family game, the playthrough can go from 40X to 60X depending on the offer (please contact support to find out the playthrough required for BJ before you redeem any offer).

	Cashable Bonus	Maximum Withdrawal
39% or less	Cashable	No max cash out
40% to 99%	Non cashable	No max cash out
100% & up	Non cashable	10X deposit amount

COMP POINTS

• 10, the least amount of redeemable Comp Points.
  
  
• The accumulation of comp points from bonus money or earlier comps is not possible.
  
  
• A Zero balance account allows for crediting of comp points.
  
  
• A standard 15 times playthrough is needed to payout vis-à-vis comp points. Maximal cash-out for daily customers is 2 times the amount of the comp points credited. Whereas for all VIP's it reads 4 times.

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COUPON THECOOLEST

• Redemption amount is $10.
  
  
• Playthrough criterion is $500.
  
  
• All games except Craps, War, Baccarat, Roulette, Caribbean21, Pontoon21 or SicBo are permitted.
  
  
• $20 is the maximum cash-out amount.
  
  
• Prizes can be collected through NETeller or Click2Pay

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FREE CHIPS RULES

• Redemption of one free chip prior to initial deposit is permitted to new players.
  
  
• Winnings made out of a free chip will be given through Neteller, Click2Pay or Quicktender only.
  
  
• For all allowed games, free chips have a standard 25 times playthrough requirement.
  
  
• Craps, Baccarat, Roulette, Caribbean21, SicBo, War or Pontoon21 will not count toward any wagering requirements. If you play any of these games with a free chip unless otherwise stated, all winnings will be removed and the free chip will be void.
  
  
• A customer may NOT redeem a free chip or may not be entitled to the free chip if: (a) he/she has redeemed multiple free chips and has not made any deposit in between two subsequent free chips; (b) has multiple accounts; (c) does not meet the requirements set by the chip. If a free chip is redeemed and the criteria are not met then any winnings resulting from that chip will be forfeited.
  
  
• Wagering on any of the progressive games is not allowed to free chip users. Cash generated by playing any progressive games with a Free Chip offer shall be forfeited.
  
  
• Max cash-out on all free chips, unless otherwise stated, is the amount of the free chip.
  

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